Privacy Policy
This Privacy Policy describes how Axestonefastcruise.com, a booking platform managed by SanurFastBoat.com, collects, uses, and protects your personal information when you book fast boat tickets for routes between Sanur and Banjar Nyuh (Nusa Penida).
Axestonefastcruise.com operates as a trusted ferry booking platform providing schedule information and reservation services for Axe Stone Fast Cruise. The website is managed by SanurFastBoat.com, a registered brand operating under Indonesian jurisdiction.
By using this website and making a booking, you acknowledge that you have read and agree to the terms outlined in this Privacy Policy.
1. Information We Collect
When you make a booking on our platform, we may collect the following personal information:
Full name
Email address
Phone number
Nationality
Travel dates and selected route
Number of passengers
Payment details (processed securely via third-party payment providers)
IP address and device information (for analytics and fraud prevention)
2. How We Use Your Information
We use your personal information for the following purposes:
To process your booking and issue e-tickets
To send booking confirmations and travel reminders
To provide customer support and rescheduling assistance
To improve our website and services
To comply with legal requirements and respond to lawful requests
3. Sharing Your Information
We may share your personal data only with:
Partner ferry operators to fulfill your booking
Payment gateways for secure transaction processing
Service providers assisting with website operations (e.g., hosting, technical support)
Government authorities when required by law
We do not sell or rent your personal data to third parties for marketing purposes.
4. Data Security
We implement reasonable administrative and technical safeguards to protect your personal information. All transactions are encrypted via SSL (Secure Socket Layer) technology.
5. Cookies and Analytics
Our website uses cookies to enhance your browsing experience and to analyze website traffic. You can choose to disable cookies in your browser settings; however, some features of the site may not function properly.
6. Your Rights
You may request to:
Access the personal data we hold about you
Correct inaccurate or outdated information
Request deletion of your personal data (subject to legal obligations)
Withdraw consent for marketing communications
To exercise your rights, please contact us
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page along with the new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.
